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Customer Support

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FAQ
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What products do you offer?We specialize in bakery and pastry products, including cakes, pastries, bread, and sandwiches.
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Do you offer custom orders?Yes, we accept custom orders for special events such as birthdays, weddings, or corporate gatherings. Please contact us for details.
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Where can I purchase your products?Orders can be placed through our official website, social media, or WhatsApp.
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Do you provide delivery services?Yes, we offer delivery services in selected areas. Delivery fees may apply based on location.
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Are your products halal-certified?Yes, all our products are made with halal-certified ingredients.
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How far in advance should I place an order?The process for order fulfillment takes approximately 2 to 7 days.
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Can I cancel or modify my order?Cancellations are not allowed, as a 50% deposit is required at the time of order. If a cancellation request is made, we will send the goods corresponding to the amount paid.
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How can I contact you for further inquiries?You can reach us via WhatsApp at 0852 - 9524 - 2071 (for chat only) or email us at adm.sbfood@gmail.com.
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